Financial Planning Body of Knowledge

The Financial Planning Body of Knowledge (FP-BoK) describes knowledge expected of CFP^® professionals and QAFP^TM professionals.

Click Here for Summary of Updates to Financial Planning Body of Knowledge

knowledge topics

Trust

KNOWLEDGE EXPECTED OF: Both CFP^® Professionals and QAFP^TM Professionals

Identify that trust is a cornerstone of relationships.
Define components of trust.^†
- Character
- Competence
Identify ways of building trust, such as:
- Listen
- Act with integrity
- Demonstrate benevolence
- Act with empathy
- Have genuine interest
- Perform competently
- Act in consistent and predictable ways
- Ensure congruence between words and actions
- Practice accountability
- Communicate accurately, openly and transparently
- Be emotionally aware
- Manage expectations appropriately

http://richardbarrettblog.net/2014/04/11/building-trust-in-your-team-the-trust-matrix/

Glossary of Verbs (mouse over to see definition)

Define

To state exactly the meaning of
Identify

To be aware of / to recognize and correctly name / to locate an appropriate resource
Explain

To make clear the meaning of / to describe something in more detail or reveal relevant facts or ideas related to it
Compare

To note the similarities and differences between two or more things
Estimate

To determine an approximate value for
Calculate

To find the value using mathematics
Convert

To change from one form or purpose to another
Evaluate

To reach a conclusion or make a judgement through careful study
Interpret

To give the meaning of / to construe or understand / to translate orally

Read more about the Taxonomy used in the FP-BoK

previous / Motivation