The Board has 11 members with diverse backgrounds that are relevant to achieving FP Canada’s purpose. Currently, the Board’s composition includes:

  • four Certified Financial Planner® professionals
  • one Qualified Associate Financial Planner™ professional
  • two public directors
  • two directors-at-large
  • two financial planners (F.Pl.) licensed in the province of Québec.

Candidates for the Board are recommended by the Board Development Committee. Board members are not compensated for their work, and serve up to two, three-year terms. The Board appoints a Chair from within its ranks each year.

 

Susan Silma

Board Position

Director-at-Large

Employer

OMERS
Toronto, ON

Susan is a passionate champion for simplifying and humanizing the client experience. She is a lawyer and former regulator with deep experience in the financial services and pension industries. She has developed client insights through extensive client research and leveraging data and behavioural science principles. She has worked with technology and communications teams to incorporate the client lens into a variety of digital products. 

Susan leverages her unique background, skillset and perspective to identify and solve client engagement challenges and drive efficiencies and innovation at the intersection of client experience, technology and regulation. 

Susan currently leads client engagement transformation at one of Canada's largest pension funds. 

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