Online Proctored Exams
After registering for the QAFP exam or CFP exam with FP Canada for online proctoring, candidates will receive an email from Yardstick Assessment Strategies (firstname.lastname@example.org) with instructions on setting up a user account on their system to facilitate the exam session.
After creating a user account, candidates must book their exam time on the Yardstick/Measure platform. The exam time includes time for onboarding (showing identification, scanning the exam room), exam writing and break(s).
This video provides an overview of the registration process.
Once you have registered, log in to the Yardstick platform to conduct a system check on the computer and internet connection you will be using on exam day. Log in to your account and click ‘Test It Out’ to run the check. Repeat this check again before your exam to ensure preparedness.
Review the technical requirements, process for completing system checks and instructions on how to prepare your testing environment for exam day. It is MANDATORY that all candidates test their exam day computer PRIOR to the exam date. To ensure all requirements are met, it is the candidate’s responsibility to run the system check using the equipment and internet connection to be used on exam day.
This mandatory test must be completed on the Yardstick/Measure platform after registration. If a candidate is unable to access their exam due to a failure to complete the computer readiness check prior to the exam, they will be deemed a “No Show” for the exam.
|Web Camera||640 x 480 resolution||1280 x 720 resolution|
|Internet Connection||Wi-Fi connection||Wired connection|
|PC User||Windows 8 (10 S mode is not supported)||Windows 10 (10 S mode is not supported)|
|Mac User||MacOS 10.13 (oldest still maintained version)||MacOS 10.15|
|CPU||more than 2 core CPU less than 85% CPU Usage||more than 4 core CPU less than 50% CPU Usage|
|Internet Download Speed||1 Mbps||12 Mbps|
|Internet Upload Speed||1 Mbps||3 Mbps|
|RAM||4 GB (less than 95% RAM Usage)||16 GB (less than 70% RAM Usage)|
|Ports||1935, 843, 80, 443, 61613, UDP/TCP||1935, 843, 80, 443, 61613, UDP/TCP|
|Screen Resolution||1366 x 768||1920 x 1080 and above|
Your exam day computer must also be equipped with:
Follow these guidelines to ensure readiness in advance of exam day:
Candidates must ensure their computer is prepared 30 minutes prior to the scheduled connection time to reduce potential connection issues.
If a candidate is unable to access their exam due to a failure to complete the computer readiness check prior to the exam, they will be deemed a ‘No Show’ for the exam.
Phone: 1-855-772-8678, option 1
Submit Online Ticket: https://support.proctoru.com/hc/en-us/requests/new
Hours of Operation: 24/7
If you are calling on exam day, we recommend you call or use the live chat for faster response time.
Candidates are required to ensure the testing environment is and will remain comfortable, quiet, and free of distractions during the scheduled exam.
This video provides an overview of the exam launch process.
The following is required and will be confirmed by the proctor:
Candidates should also prepare so that during the administration of the examination:
During the examination, candidates are not permitted to do any of the following: