Protection from Unwanted Communications
KNOWLEDGE EXPECTED OF: QAFP® Professionals
Highest Knowledge Level: Awareness
Knowledge Levels and Associated Verbs
Awareness
The state of being aware that something exists / to have familiarity with a particular activity or subject
|
Understanding
To comprehend the general relationship of particulars / to have an expertise with how something works
|
Application
Ability to put information to use / to use knowledge for relevant, practical purposes
|
Evaluation
To judge or conclude by utilizing data / a systematic determination of something’s worth or significance
|
||||||
---|---|---|---|---|---|---|---|---|---|
Define
To state exactly the meaning of
|
Identify
To be aware of / to recognize and correctly name / to locate an appropriate resource
|
Explain
To make clear the meaning of / to describe something in more detail or reveal relevant facts or ideas related to it
|
Determine
To ascertain / to come to a decision, such as by investigation or reasoning
|
Compare
To note the similarities and differences between two or more things
|
Estimate
To determine an approximate value for
|
Calculate
To find the value using mathematics
|
Convert
To change from one form or purpose to another
|
Evaluate
To reach a conclusion or make a through careful study
|
Interpret
To give the meaning of / to construe or understand / to translate orally
|
Hold cursor over or click on each term to read its definition.
- Define coercive tied selling.1
- Identify that coercive tied selling is prohibited in all jurisdictions under various acts.
- Define relationship pricing.
- Identify the similarities and differences between tied selling and relationship pricing.
- Identify the role of the Canadian Radio-television and Telecommunications Commission.2
- Identify the consumer protection measures overseen by the Canadian Radio-television and Telecommunications Commission:
- Canada Anti-Spam Legislation (CASL)
- National Do Not Call List
- Identify the constraints for sending commercial electronic messages under the Canada Anti-Spam Legislation (CASL).3
- Identify the sanctions that may be imposed for non-compliance of the Canada Anti-Spam Legislation (CASL).4
- Identify the phone numbers that may be registered on the National Do Not Call List.5
- Identify the organizations which are exempt from the National Do Not Call List.6
REFERENCES
2 http://crtc.gc.ca/eng/acrtc/acrtc.htm
3 http://www.crtc.gc.ca/eng/com500/videot2.htm
4 http://www.crtc.gc.ca/eng/com500/faq500.htm
KNOWLEDGE EXPECTED OF: CFP® Professionals
Highest Knowledge Level: Application
Knowledge Levels and Associated Verbs
Awareness
The state of being aware that something exists / to have familiarity with a particular activity or subject
|
Understanding
To comprehend the general relationship of particulars / to have an expertise with how something works
|
Application
Ability to put information to use / to use knowledge for relevant, practical purposes
|
Evaluation
To judge or conclude by utilizing data / a systematic determination of something’s worth or significance
|
||||||
---|---|---|---|---|---|---|---|---|---|
Define
To state exactly the meaning of
|
Identify
To be aware of / to recognize and correctly name / to locate an appropriate resource
|
Explain
To make clear the meaning of / to describe something in more detail or reveal relevant facts or ideas related to it
|
Determine
To ascertain / to come to a decision, such as by investigation or reasoning
|
Compare
To note the similarities and differences between two or more things
|
Estimate
To determine an approximate value for
|
Calculate
To find the value using mathematics
|
Convert
To change from one form or purpose to another
|
Evaluate
To reach a conclusion or make a through careful study
|
Interpret
To give the meaning of / to construe or understand / to translate orally
|
Hold cursor over or click on each term to read its definition.
- Define coercive tied selling.1
- Identify that coercive tied selling is prohibited in all jurisdictions under various acts.
- Define relationship pricing.
- Compare coercive tied selling and relationship pricing.
- Identify the role of the Canadian Radio-television and Telecommunications Commission.2
- Identify the consumer protection measures overseen by the Canadian Radio-television and Telecommunications Commission:
- Canada Anti-Spam Legislation (CASL)
- National Do Not Call List
- Identify the constraints for sending commercial electronic messages under the Canada Anti-Spam Legislation (CASL).3
- Identify the sanctions that may be imposed for non-compliance of the Canada Anti-Spam Legislation (CASL).4
- Identify the phone numbers that may be registered on the National Do Not Call List.5
- Identify the organizations which are exempt from the National Do Not Call List.6
REFERENCES
2 http://crtc.gc.ca/eng/acrtc/acrtc.htm
3 http://www.crtc.gc.ca/eng/com500/videot2.htm
4 http://www.crtc.gc.ca/eng/com500/faq500.htm